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Teams of operators are required to monitor and control complex real-time processes. Process information comes from different sources and is often displayed by existing User Interfaces using a variety of visual and auditory forms and compressed into narrow time-windows. Most presentation modalities are fixed during interface design and are not capable of adaptation during system operation. The operators alone must provide the flexibility required in order to deal with difficult and unplanned situations.
Viano et al. (2000) studied this question.