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A medium-sized electronic distribution company with plans for becoming a billion-dollar company in the near future realized it needed to develop a new information system (IS) to cope with the increasing workload it was experiencing-a situation expected to continue. After more than two years of investing in information technology resources-including new IS staff and new management to develop the system-the company was forced to cancel the project. Later, they would start again with a new IS staff and management
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Kweku Ewusi-Mensah (1997) studied this question.
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