Charities cannot operate, with only salaried staff. They usually need volunteers to help with collections, organising events, etc. This paper empirically analyses the characteristics of such volunteers in terms of their demographic, lifestyle and psychographic composition. Knowledge of these key variables will enable charities to become more efficient in identifying and approaching people who are most likely to provide non‐financial assistance.
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Schlegelmilch et al. (1989) studied this question.
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