Many of the questions of concern to information system (IS) researchers and practitioners are, in essence, behavioral questions. Behavioral considerations in the design and implementation of information systems and in the management of IS professionals are crucial to the successful development and delivery of quality services to users. Implementation of IS may provide a beneficial means to facilitate changes in task design, organizational structure, and social relations. Guidance for interpreting past MIS behavioral research and suggestions for future studies are provided by a proposed research framework. The importance of adopting behavioral science research standards, e.g., theory-based research questions and appropriate methodology, is stressed.
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Bariff et al. (1982) studied this question.
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