Responsibly Adopting Workplace Mental Well-Being Platforms

Employers are increasingly drawn to technology-based solutions to assist employees with their psychological well-being and overall functioning. Yet, employees have some concerns around these technologies, which require further attention, and which may be fundamental to their sustainability in the long-term. To understand how organisations might responsibly deploy ‘off the shelf’ wellbeing solutions, we conducted a series of expert workshops and interviews with union representatives, employees, and organisational representatives in a higher education setting. The final roadmap to platform deployment comprised three stages: (1) foundational concerns pre-deployment and assessing the motivation for a technology-based route, (2) platform-related concerns and assessing the motivation for data-sharing, and (3) data-sharing concerns and sustainability. Most importantly, employees could envision greater acceptability of such tools with a degree of organisational responsiveness to their concerns, which may improve the quality of their engagements over time, and which might spark a curiosity to explore digital offerings.