December 1, 1986

Quality Problems, Policies, and Attitudes in the United States and Japan: An Exploratory Study.

Key Points

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Abstract

This study drew on surveys of first-line supervisors in a single, broadly representative industry to compare practices and attitudes concerning quality in the United States and Japan. It focused on...

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Cite This Study

David A. Garvin (Mon,) studied this question.

synapsesocial.com/papers/6a1278a7a2d24b27c1676392 https://doi.org/https://doi.org/10.2307/255938

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1The evolution of Japanese management: Lessons for U.S. managers1983 · 26 citations
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3Japanese manufacturing techniques1983 · 790 citations
4Total quality control1961 · 1,558 citations
5British Factory--Japanese Factory.1974 · 366 citations

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