What question did this study set out to answer?

To evaluate the clinical integration and utility of a decision support system at digital front doors in real-world practice.

May 24, 2026npj Digital MedicineOpen Access

Appropriateness and utility of a clinical decision support system at the digital front door

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Prospective follow-up evaluates symptom assessment tool's impact on clinician efficiency and patient preparation.

To evaluate the clinical integration and utility of a decision support system at digital front doors in real-world practice.
Conducted a prospective post-market clinical follow-up within a large private healthcare network.
Participants completed a structured symptom assessment before their consultations.
Both participants and physicians provided feedback through predefined questionnaires.
Physicians judged the urgency advice and assessment report as appropriate during consultations.
When reports were reviewed prior to consultations, physicians felt more prepared and reported greater efficiency.
Participants noted complete symptom capture and improved readiness for the consultation.

Pimenta et al. (2026) studied this question.

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