Investigates visual aids enhancing communication in breast cancer patients, suggesting improved understanding.
Background: Medical language can often be confusing to patients (pts), leading to communication errors and patient (pt) dissatisfaction.Currently oncologists predominantly rely on verbal or written language when conveying health information.This study investigates the impact of using visual aids (VA), as an adjunct to verbal communication, on pts' experiences and understanding of their cancer during oncology consultations.Methods: VA were introduced to clinics from 01/07/24 for newly diagnosed breast cancer pts and all systemic treatment change visits.Pts receiving systemic therapy at the oncology day ward between 01/09/24 and 30/11/24 were asked to fill out voluntary pt satisfaction questionnaires.Descriptive statistical analysis was performed using Microsoft Excel.Results: 50 questionnaires were distributed with a 54% response rate.27 pts were enrolled, 18 female and 9 male.Median age was 66 years (range 37-80).Most common cancer types were gastrointestinal (59.2%), breast (22.2%) and lung (7.4%).81.5% attended the consultation with a companion.18.5% attended alone.29.6% had consultations where VA were used.Cancer stage awareness was reported as early, metastatic or unsure as 18.5%, 29.6% and 51.9% respectively.Of the visual aid users (VAU) (n=8), 88% found them helpful in remembering information discussed.87.5% found them helpful in remembering their treatment schedule.75% found them helpful in explaining to loved ones not present.Of the visual aid non-users (VANU) (n=19), 74% believed they would be helpful as a memory aid had they been used.100% of those who attended alone (n=5) felt VA would be helpful in relaying the information to loved ones not present.72% of the VANU found the information overwhelming compared to only 44% of VAU.62.5% of VAU could cite their cancer stage and treatment goals in comparison to 42.2% of VANU.Pts with lower levels of education were more likely to be unsure of their cancer stage.Conclusions: Pt attitudes towards the VA were overwhelmingly positive.Particular benefit was identified through their use as a memory aid and in communicating to loved ones not present.
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Brouckaert et al. (2026) studied this question.
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