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This research aims to analyze how the cashier closing system impacts the accuracy of cash billing cross-checks.

May 24, 2026Open Access

Analysis of the Effect of the Cashier Closing System on the Accuracy of Cash Billing Croscheck at Jih Hospital, Yogyakarta

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This research aims to analyze how the cashier closing system impacts the accuracy of cash billing cross-checks.
Mixed-methods approach combining quantitative analysis of cash billing records from July, August, and December 2024.
Qualitative insights gathered through in-depth interviews with accounting staff.
Analysis included error rate evaluation and thematic identification of issues.
Inaccuracies in recording journal dates ranged from 7.70% to 8.40% across three months.
Four main themes were identified: human error, implementation gaps in policies, impacts on financial stability, and improvement strategies.
Recommended strategies include training programs, stricter monitoring of receivables, and exploring automation.

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Mixed-methods research investigates cashier system influence on billing accuracy in a hospital, highlighting improvement needs.

Kristin et al. (2026) studied this question.

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