A framework for stimulating adoption of ICT in SMEs in developing countries: The case of Zimbabwe

The utilisation and adoption of information and communication technologies (ICTs) in small to medium enterprises (SMEs) around the world have had a effect on most economies and have resulted in sustainable growth prosperity. However, most SMEs in developing countries, including , are still ages behind their counterparts in developed countries with to the application of ICTs in business processes. Literature indicates that Zimbabwean government has failed to stimulate the adoption of ICT and use in Zimbabwean SMEs in recent decades. A qualitative methodology was . This paper presents a validated and implementable ICT adoption that the Zimbabwean government can utilise to stimulate ICT adoption in SMEs. The research findings revealed that key factors that impact adoption in Zimbabwean SMEs include a lack of government support, policy formulation, implementation and awareness, a lack of finances and infrastructure.