Organizational Communication in the Information Age: Implications of Computer-Based Systems

In the information age the use of computer technology has and will increasingly change the way communication occurs in organizations. In this article, we setforth an Integrative Model of Information Systems and Organizational Communication. Based on this model, we discuss the communication implications offour computer-based systems: (a) Electronic Messaging Systems (EMS), (b) Executive Information Systems (EIS), (c) Group Decision Support Systems (GDSS), and (d) Executive Presentation Systems (EPS). The major purpose of this article is to provide an overview of these systems and, through a series of propositions, to examine the potential impact of these computerized systems upon the traditional areas of organizational communication.