Amy S. Wharton, Rebecca J. Erickson, Managing Emotions on the Job and at Home: Understanding the Consequences of Multiple Emotional Roles, The Academy of Management Review, Vol. 18, No. 3 (Jul., 1993), pp. 457-486
No takes yet. Share an insight, caveat, or question.
Wharton et al. (1993) studied this question.
Synapse has enriched 5 related papers. Consider them for comparative context: