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This study used an extensive online course evaluation inventory to analyze the subjects' perceptions of course effectiveness in the following subscales: flexibility, user interface, navigation, getting started, technical assistance, course management, universal design, communications, instructional design, and content. Survey results compared perceptions across instructors, students, and demographics, to include age, gender, educational level, and course experience. Results indicated that both students and instructors had positive perceptions of course effectiveness, with instructors having higher perceptions than students in some subscales. The results also indicated positive correlations between perceptions and teaching experience, suggesting the need for further research in the flexibility, communications, and online instructional design course effectiveness subscales.
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Seok et al. (2010) studied this question.
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