What question did this study set out to answer?

This paper aims to explore the effects of radical technological innovation on the Uber-hailing transport system in Cape Town and its employment implications.

May 25, 2026Open Access

Radical innovation, Uber-hailing transport and its impact: a case study of Uber business in Cape Town, South Africa

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HCHuman Sciences Research Council

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Implication

Case study examines the influence of technological innovation on Uber-hailing transport and employment in Cape Town, highlighting its advantages and impacts.

Key Points

This paper aims to explore the effects of radical technological innovation on the Uber-hailing transport system in Cape Town and its employment implications.
Case study focusing on the Uber business in Cape Town
Survey data collected in Cape Town in 2017
Analysis of the link between Uber and migrant labour in transportation
Increased convenience and reduced time for transportation via Uber
Creation of job opportunities primarily for foreign nationals and immigrants
Radical innovations have led to both benefits for businesses and challenges for workers.

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Human Sciences Research Council (2026) studied this question.

synapsesocial.com/papers/6a13e7e80e02ee3982d32810 https://doi.org/10.14749/32382696

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Implication

Case study examines the influence of technological innovation on Uber-hailing transport and employment in Cape Town, highlighting its advantages and impacts.

Radical innovation, Uber-hailing transport and its impact: a case study of Uber business in Cape Town, South Africa

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Implication

Key Points

Cite This Study

Radical innovation, Uber-hailing transport and its impact: a case study of Uber business in Cape Town, South Africa

Discussion

Member takes

Implication

Key Points

Cite This Study

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