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This is a Quantitative Study study.

October 2, 2025International Journal for Research in Applied Science and Engineering TechnologyOpen Access

Impact of Digital Transformation in Enhancing Operations Management at Traditional Taxi Services

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Authors

VWValerie WilsonUniversity of Wollongong

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Implication

Quantitative analysis shows digital transformation improves cost efficiency and customer experience in taxi services, suggesting strategic adoption for competitiveness.

Key Points

Digital transformation adoption significantly enhances cost efficiency in traditional taxi services, improving sustainability.
Analysis revealed that key technologies like real-time tracking and automated dispatch are crucial for enhancing operational management.
Stakeholder feedback was collected from 120 participants including managers and IT professionals to assess digital transformation's impact.
Barriers to digital transformation include resistance to change and high implementation costs, highlighting a need for targeted training.

Cite This Study

Valerie Wilson (2025) studied this question.

synapsesocial.com/papers/68de6f3f83cbc991d0a22b3b https://doi.org/10.22214/ijraset.2025.74377

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Implication

Quantitative analysis shows digital transformation improves cost efficiency and customer experience in taxi services, suggesting strategic adoption for competitiveness.

Impact of Digital Transformation in Enhancing Operations Management at Traditional Taxi Services

Discussion

Member takes

Implication

Key Points

Cite This Study

Impact of Digital Transformation in Enhancing Operations Management at Traditional Taxi Services

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider