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This study qualitatively examined how participants in a long-term service-learning program described their understanding of and commitment to social justice, multicultural competence, and civic engagement. Interviews with members of a university-sponsored AmeriCorps service-learning program explored participants’ perceptions of the effects of their service. Several participants in this study increased their awareness of inequality, but only some adopted a commitment to social justice. Participants also developed several multicultural skills while interacting with their clients, such as empathy, patience, attachment, reciprocity, trust, and respect. All participants expressed a commitment to continued civic engagement.
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Einfeld et al. (2008) studied this question.
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