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The purpose of this tutorial is to provide a lifecycle of practical usability tasks and techniques for structuring the process of designing good user interfaces to either traditional software applications or Web pages and applets. The tutorial presents techniques which can be applied at different points in a typical product development lifecycle. Techniques presented include not only requirements analysis, design and testing techniques, but also organizational and managerial strategies.
Deborah J. Mayhew (Fri,) studied this question.