Electronic human resource management and employees’ outcomes in Qatar: does digitalization climate matter?

Purpose Adopting and deploying electronic human resource management (e-HRM) technologies triggers many employee and organizational benefits at the operational and strategic levels. However, accumulating evidence shows that e-HRM deployment alone does not guarantee the intended outcomes. Therefore, this study aims to examine the effect of e-HRM on job satisfaction and task performance through the intervening mechanism of the digitalization climate. Design/methodology/approach The authors collected data from 221 public office employees in Qatar. Results were obtained via an online questionnaire and analyzed using structural equation modeling. Findings The results suggest that e-HRM has a direct effect on job satisfaction, and the digitalization climate partially mediates this effect, while the impact of e-HRM on task performance is fully mediated by the digitalization climate. Practical implications The study provides insights for Qatari managers and employees on the importance of using e-HRM at their workplace. Originality/value Studies on e-HRM in the Middle Eastern context are underdeveloped. Therefore, this study contributes to the literature by being one of the few studies examining the effects of e-HRM on employee outcomes. In addition, the HRM literature has not investigated the digitalization climate.