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Purpose: This review examines the potential of social media-based support networks in reducing caregiver burnout within home health care settings. As home-based caregiving continues to increase due to population ageing and the growing prevalence of chronic illnesses, informal caregivers often face emotional strain, social isolation, and caregiving burden that may contribute to burnout. Methodology: A systematic literature review was conducted following PRISMA guidelines. Twenty-eight empirical studies published between 2010 and 2024 were identified and analysed through narrative synthesis to explore the relationship between online support engagement and caregiver well-being. Findings: The reviewed studies suggest that social media platforms, including online communities and peer-support forums, offer various forms of support, such as emotional reassurance, informational guidance, and shared caregiving experiences. Although only a limited number of studies directly assessed caregiver burnout using validated instruments, many reported improvements in coping ability, perceived social support, and psychological well-being among caregivers participating in online support networks. The evidence further indicates that digital support is most effective when combined with existing offline support systems. Research Limitations: The findings should be interpreted with caution due to variations in research design, reliance on self-reported data, and the limited number of longitudinal studies. The lack of standardised burnout measures across studies also restricts direct comparison of outcomes. Practical Implications: Social media-based support networks may serve as an accessible and cost-effective resource for supporting informal caregivers in home health care contexts. Integrating digital peer-support mechanisms into caregiver assistance programmes could help strengthen caregiver resilience and improve overall well-being. Originality/Value: This review contributes to the emerging discussion on digital caregiving support by consolidating recent evidence on how online social support networks may help address challenges associated with caregiver burnout in home health care environments.
Samrat Kumar Mukherjee (Mon,) studied this question.