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Presents eight guidelines to help managers better utilize their flexible manufacturing technology (FMT). Suggests changes in the operator′s role, the production planning system and the integration of departments. The conclusions are based primarily on an in‐depth study of six companies using FMT. One of the overriding findings is the importance of the human element in the successful use of FMT.
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Maffei et al. (1994) studied this question.
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