Two routes to managing diversity: individual differences or social group characteristics

Should managing diversity be seen as an attack on, or a contribution to, attempts to achieve greater workplace equality? Reviews US practitioner literature and US and UK research on the operation of equal opportunities policies. Suggests that there are two distinct strands to managing diversity approaches: one focusing on individual differences, the other on social group characteristics. Assesses the consequences both of a policy focus on differences and an individual versus a group approach to identifying these. Argues that both managing diversity and equal opportunity approaches could provide useful lessons.