The Analysis of the Facilities and ICT Applications Usage by the University’s Students

The applications and facilities of ICT in a university are necessary to enhance the performance, and quality of the education. As the main role of the successful use of ICT facilities, students are expecting to obtain the gratification and satisfaction in using these technologies. The study employed the UGT (Uses and Gratification Theory) as the fundamental concept to arrange the research framework and conducted a survey among 386 respondents. The result pointed out that students’ attitude, social support, and locus of control are influencing the gratification and satisfaction with the usage as the intervening variable. Findings also stated that the usage of ICT applications and facilities is influencing both the gratification and satisfaction. However, variables of demographic, community involvement and credibility have no effect on the gratification and satisfaction.