Wotif Group used DevOps principles to recover from the downward spiral of manual release activity that many IT departments face. Its approach involved the idea of "making it easy to do the right thing." By defining the right thing (deployment standards) for development and operations teams and making it easy to adopt, Wotif drastically improved the average release cycle time. This article is part of a theme issue on DevOps.
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Callanan et al. (2016) studied this question.
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