Communication Skills in Medical Education: An Integrated Approach

The importance of teaching communication skills in any undergraduate medical curriculum cannot be overstated. Effective doctor-patient communication is widely recognised as an essential aspect of quality patient care. A communication skills module developed for first-year medical students at the University of Western Australia (UWA) is described in this paper. This module aimed to enhance students’ skills in medical communication and increase their understanding of the importance of addressing the patient’s perspective. Results of a preliminary evaluation suggested that the module may significantly improve students’ communication skills and their appreciation of the role of communication in the doctor-patient relationship. The involvement of patients, both real and simulated, and the use of role play, were reported to be the most significant module features for increasing understanding of the importance and value of communication in the doctor-patient relationship.