Museums, youth, and inclusive learning: insights from the Young Culture Ambassadors Project

This study presents findings from the Young Culture Ambassadors Project (2021–2023), implemented under the Cultural Industries Support Program of the Ministry of Culture and Tourism of Türkiye. The project aimed to enhance the skills of pre-service tour guides and young participants in interpreting heritage through contemporary museum education methods. Training began online and continued with on-site practices at various locations across Türkiye. Using drama, scavenger hunts, and object-based learning, the project promoted participation, critical reflection, and intercultural dialogue. Participants’ evaluations indicate that the training not only developed their competencies but also fostered inclusive learning environments, encouraged participation, and raised awareness of cultural sustainability. Participatory approaches enabled students from diverse backgrounds to express their perspectives, share personal narratives, and connect heritage with broader cultural contexts. The findings highlight the potential of museum education as an empowering space for youth engagement in heritage interpretation. When supported by collaboration among universities, government, and civil society, such programs can strengthen community engagement and contribute to sustainable cultural tourism. The project demonstrates how participatory museum practices can transform heritage education into a platform for social connection, intercultural dialogue, and the cultivation of future cultural ambassadors.