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This article summarizes social theory and key factors for problem diagnosis, aiding program planning for Extension professionals.
How do individuals and organizations solve problems? What factors are important in problem diagnosis? How are these factors useful to the Extension professional in planning programs to solve problems? This article is the first of two that focus on these questions. In Part I, the authors summarize social theory and use of a list of factors identified significant to problem diagnosis. Part II (in the Summer Journal issue) will apply these factors to the program planning process for problem solution.
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Reeder et al. (1974) studied this question.
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