Evaluating Board Leaders

Evaluating the performance of leaders is critical to the development of organizations and communities. Evaluation means measuring performance by defining a set of metrics. But which performance metrics should be used? From a review of the work by Collins (2001), we developed a tool that provides one way to measure the performance of leaders. We apply this to the case of leaders of boards. Clearly defining leader performance expectations is one of the most critical steps a board can take to prevent misunderstandings and therefore hedge against the emergence of unresolved conflict among board members and their respective leader.