This article discusses the significance of volunteer roles and their effectiveness compared to professionals.
Why is volunteer effort important? What are the types of roles volunteers can perform? How does the volunteer's performance in certain roles compare to what the professional could do? What is generally known of opportunities available to volunteers? These are among the questions entertained by professionals who work with or arrange for the involvement of volunteers. This article puts such questions into focus.
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Ralph W. Tyler (1966) studied this question.
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