‘Don't forget to write’: how reflective learning journals can help to facilitate, assess and evaluate training transfer

Reflective learning journals (RLJs), containing qualitative data from 75 union and non-union participants in a leadership development programme, were examined in order to assess their utility as a mechanism for facilitating transfer, assessing transfer and evaluating training. The findings suggest that (1) organizational training can benefit from using reflective tools, such as RLJs, to both evaluate training effectiveness and enhance transfer and (2) qualitative techniques provide an alternative and engaging methodology for researchers to use for training evaluation and transfer research.