In an extension of the SERVQUAL methodology, a survey of 630 travelers found that restaurants at the Hong Kong airport provide service that exceeds the travelers' basic expectations for adequate service. Those restaurants do not exceed travelers' desired service levels, though. The survey asked the traveler to rate 33 service-quality items in 3 ways: as they relate to desired service, as they relate to adequate service and how the travelers perceived the actual service. Survey results are presented.