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ABSTRACT Recent studies highlight AI's potential to enhance individual performance and creativity, but few have explored the relationship between using AI‐based systems (AIBS) and innovative work behavior (IWB). The present study fills this gap by examining the relationship between the use of AI‐supported decision‐making and employees' innovativeness. Building upon the literature on innovation and human–AI interaction, we explore the relationship between AIBS usage and IWB. We also propose Cognitive Absorption as a valid measure to capture AIBS usage for survey data analysis. Finally, we investigate the role of Paradox Mindset in moderating such relationships. We test our hypotheses on a sample of 283 private bankers. The results indicate that AIBS usage is positively associated with IWB and that this relationship remains consistent regardless of how individuals approach and manage paradoxes.
Jiménez et al. (Tue,) studied this question.