What question did this study set out to answer?

To explore the experiences, perceived value, and future expectations of healthcare incident reporting from the perspectives of department heads and incident reporting coordinators.

February 14, 2018BMC Health Services ResearchOpen Access

Experiences from ten years of incident reporting in health care: a qualitative study among department managers and coordinators

View Full Paper

Ask AI

Bookmark

Authors

SCSiw CarlfjordLinköping University AÖAnnica ÖhrnCounty Administrative Board AGA. Birgitta GunnarssonUniversity of Gothenburg

Discussion

Member takes

Implication

Qualitative study demonstrates sustained acceptance and cultural shifts from incident reporting in healthcare, indicating a need for actionable system improvements.

Key Points

To explore the experiences, perceived value, and future expectations of healthcare incident reporting from the perspectives of department heads and incident reporting coordinators.
Conducted individual interviews with a purposive sample of 9 department heads across 3 hospitals in Östergötland County, Sweden.
Held 2 focus group discussions with incident reporting coordinators assessing a regional electronic incident reporting system implemented in 2004.
Analyzed textual interview and focus group transcripts using qualitative content analysis.
Two main themes emerged from qualitative analysis: widespread sustained adoption ('incident reporting has come to stay') and persistent systemic hurdles ('remaining challenges in incident reporting').
Participants reported that incident reporting established a non-punitive patient safety culture, but identified a critical need to translate reported events into proactive organizational actions and upgrade reporting software.

Cite This Study

Carlfjord et al. (2018) studied this question.

synapsesocial.com/papers/6a1925dfc70f8b1c3357ecf3 https://doi.org/10.1186/s12913-018-2876-5

View Full Paper

Ask AI

Bookmark

Implication

Qualitative study demonstrates sustained acceptance and cultural shifts from incident reporting in healthcare, indicating a need for actionable system improvements.

Experiences from ten years of incident reporting in health care: a qualitative study among department managers and coordinators

Discussion

Member takes

Implication

Key Points

Cite This Study

Experiences from ten years of incident reporting in health care: a qualitative study among department managers and coordinators

Discussion

Member takes

Implication

Key Points

Cite This Study

Also Consider

Also Consider