The impact of Training and Development in enhancing entry level Staff Performance: A Mediating Role of Organizational Commitment and Employee Engagement

The aim of this study is to investigate the impact of training and development on employee performance in the hospitality sector. Training and development are critical aspects of human resource management and the primary instrument for improving employee performance , engagement, and organizational commitment . The investigation used a quantitative technique, with 387 respondents completing a standardized questionnaire. The data gathered were evaluated using structural equation modeling (SEM) , to analyze the relationship among entry-level training and development, employee performance , organizational commitment, and employee engagement. The results showed that training and development programs had a positive influence on employee performance. The results also demonstrated a significant relationship between training and development and employee performance , as well as increased both organizational commitment and employee engagement. The results add to the literature on training and development programs , with possible management implications to improve employee performance , by implementing various strategies to improve employee performance .