Without a doubt, listening is a critical facet of human communication. Within the field of communication studies, a central concern for listening scholars has been developing models of listening competence and arguing for its palliative effects in various contexts. Most commonly, listening is viewed as having affective, cognitive, and behavioral components. The purpose of this article is to outline a few issues in the measurement of listening as an affective, cognitive, and behavioral phenomenon and to advocate for more integrated research efforts.
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Graham D. Bodie (2013) studied this question.
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