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article Share on Producing quality technical information Author: Morris Dean View Profile Authors Info & Claims ACM Journal of Computer DocumentationVolume 26Issue 3pp 66–117https://doi.org/10.1145/604228.604232Published:01 August 2002Publication History 1citation1,233DownloadsMetricsTotal Citations1Total Downloads1,233Last 12 Months3Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!
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Morris Dean (2002) studied this question.
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