Motivating factors: perceptions of justice and their relationship with managerial and organizational trust

Research on trust in organizations shows that it facilitates relationships, cooperation between individuals and organizations, organizational commitment, and employees' motivation to innovate. Organizational justice, which refers to perceptions of the fairness of workplace outcomes or processes, is often considered an antecedent to managerial and organizational trust. The current research sought to determine whether different types of justice relate to managerial and organizational trust in unique ways. Participants from numerous organizations representing two geographic regions were surveyed regarding their last performance appraisal. Results indicate that procedural justice was the strongest predictor of both organizational and managerial trust, distributive justice only predicted managerial trust, and interactional justice did not predict either type of trust. Keywords: Distributive JusticeInteractional JusticeProcedural JusticeManagerial TrustOrganizational Trust Notes Anne P. Hubbell (Ph.D., Michigan State University, 2000) is an Assistant Professor of Communication Studies at New Mexico State University. Rebecca M. Chory‐Assad (Ph.D., Michigan State University, 2000) is an Assistant Professor in the Department of Communication Studies at West Virginia University. An earlier version of this manuscript was presented as part of the Top Paper Panel of the Organizational Communication Interest Group at the annual meeting of the Western States Communication Association in Albuquerque, NM, February 2004. Correspondence to: Anne P. Hubbell, New Mexico State University, Department of Communication Studies, MSC 3W, P.O. Box 30001, Las Cruces, NM 88003‐8001, USA. Tel: 505646 1603; Email: ahubbell@nmsu.edu Additional informationNotes on contributorsAnne P. Hubbell Anne P. Hubbell (Ph.D., Michigan State University, 2000) is an Assistant Professor of Communication Studies at New Mexico State University. Rebecca M. Chory‐Assad (Ph.D., Michigan State University, 2000) is an Assistant Professor in the Department of Communication Studies at West Virginia University. An earlier version of this manuscript was presented as part of the Top Paper Panel of the Organizational Communication Interest Group at the annual meeting of the Western States Communication Association in Albuquerque, NM, February 2004. Correspondence to: Anne P. Hubbell, New Mexico State University, Department of Communication Studies, MSC 3W, P.O. Box 30001, Las Cruces, NM 88003‐8001, USA. Tel: 505646 1603; Email: ahubbell@nmsu.edu