Conceptualizing Cybersecurity Management Impact on Performance: Agility and Information Technology Governance

It is inevitable that the era of Industrial Revolution 4.0 is here, businesses are digitalizing their processes especially under the uncertainty inflicted by the COVID-19 pandemic to stay competitive. However, businesses and governing agencies soon realizes the potential pitfall of excessive digitalization without addressing the security aspect of it with the sharp rise of cybersecurity incidents. Consequently, the area of cybersecurity management (CM) has been identified as one key area that can help businesses enjoy the full benefits of modern technology. Despite this, it is observed that not all business owners are convinced of the importance of cybersecurity management. This paper proposes a framework through the theoretical lens of Dynamic Capability View (DCV) and the Agency Theory to study what impact CM has on a firm's performance, providing a foundation for more in-depth study on the matter for practical and academic purpose.