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The complexity of our global economic, social and political climate has provided a platform for exacerbating tensions between heterogeneous groups, often expressed through increasing levels of hate speech, fostered by intolerance and racism. With the emergence of different social media platforms, such tensions are reflected, and even reinforced, by the large scope and impacts of online media. This is especially the case for young people, often defined as the front runners in the use of digital communication tools. Grounded on an ethnographic multi-sited study, this paper discusses how people experience and react to online hate speech, and argues how a dominating global pattern of normalisation of this phenomenon is expanding, particularly amongst young people.
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Olga Jubany (2016) studied this question.