More and more scenic spots are relying on digital tour guides. Digital tour guides can bring convenience to tourists during their travel process, but they cannot provide them with a good cultural experience. By utilizing digital navigation systems, researchers are able to analyze design features and develop an initial functional architecture. Offline research helps in comprehending user requirements and enhancing the functional layout of the tour guide system. A survey questionnaire was designed to assess the significance of various functions in cultural experiences. The study identified the functional framework of a tour guide system that impacts tourists' cultural experiences, along with the importance ratings of each function. Additionally, recommendations were provided for enhancing the cultural experience of digital tour guide system. The digital tour guide system should enhance the application of cultural elements at scenic spots and improve online and offline interactive design to enhance tourists' cultural experience. The functional framework and design suggestions of the digital navigation system can serve as a valuable design reference for similar systems in other scenic spots.
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Wang et al. (2024) studied this question.
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