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Novelty and diversity have been identified as key dimensions of recommendation utility in real scenarios, and a fundamental research direction to keep making progress in the field. Yet recommendation novelty and diversity remain a largely open area for research. The DiveRS workshop gathered researchers and practitioners interested in the role of these dimensions in recommender systems. The workshop seeks to advance towards a better understanding of what novelty and diversity are, how they can improve the effectiveness of recommendation methods and the utility of their outputs. The workshop pursued the identification of open problems, relevant research directions, and opportunities for innovation in the recommendation business.
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Castells et al. (2011) studied this question.