Intention to “Leave” or “Stay” – The Role of Internship Organization in the Improvement of Hospitality Students’ Industry Employment Intentions

This study aims to identify influential internship organization factors that affect student interns’ industry employment intentions. A mixed-methods approach using both content analysis and questionnaire surveys was utilized to develop a practical scale and objectively reflect a variety of internship situations. The findings indicate that there are five internship organization factors: (1) interpersonal recognition, (2) benefit, (3) supervisor leadership, (4) job arrangement, and (5) training. The implications of this study offer preliminary insights into the hospitality industry, which aims to manage total quality initiatives. The results of this study lay the groundwork for the development of influential factors for the hospitality industry to retain prospective talent. In the long run, effective utilization of the influential organization factors derived from this study may eliminate the shortcomings of middle- to high-level managerial personnel in the hospitality industry.