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In fields like military aviation, virtual assistance is crucial to manage the overwhelming amount of information pilots deal with, reducing their workload. This study seeks to determine the key factors for effective collaboration between pilots and assistants, focusing on embodiment and communication style, which may vary based on the situation criticality. A pilot evaluation show that both embodiment and communication style should be adapted to operational context, especially critical ones (i.e. presence of VA after a loss of consciousness and task oriented communication style during combat phases).
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Gilles et al. (2025) studied this question.
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