Answers are grounded in this paper and cite their sources.
(1984). Institutional authority and the structure of discourse. Discourse Processes: Vol. 7, Physicians and Patients in Social Interaction: Medical Encounters as a Discourse Process, pp. 201-224.
No takes yet. Share an insight, caveat, or question.
Sue Fisher (1984) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: