Development of a Framework for the Effective Management of Public Buildings' Construction Projects

Public building construction project management helps ensure building sustainability, making stakeholders focus on different aspects of managing the projects. Currently, sparse information exists on how to adequately and effectively manage the project because the existing frameworks focus on individual aspects of the managing process, such as costing and personnel management. Hence, this study aims to develop a framework for managing public building construction projects (BCP). It developed a fuzzy balanced scorecard (FBSC) framework for evaluating contractors' performance in public BCPs. Fuzzy analytical hierarchical process (FAHP) to determine the importance of public BCP evaluation criteria. Data were gathered from selected project stakeholders in the six locations in Southwest Nigeria. The results from the framework showed that the second location had the best performance. The overall performance of the developed framework in terms of financial criteria was 99.07%, while the clients' criteria generated 96.59%. Furthermore, the internal process criteria had an overall performance of 93.67%, while the learning and growth criteria had an overall performance of 95.44%. The information demonstrated that it is possible to compare the performance of locations from four perspectives. It highlights locations that could be used as benchmarks for enhancing the performance of public BCPs. The information from this study is important for anyone involved in the building construction business.