Consumer research on sales promotions: A state‐of‐the‐art literature review∗

Many research traditions have dealt with consumer psychology and behaviour vis‐à‐vis sales promotions The consumer‐oriented approach seeks to identify the heavy users of promotions and to track their purchasing strategies involving the choice of a promoted brand The aim of the theory‐oriented research traditions is to test the explanatory power of various cognitive, attitudinal, behavioural and economic frameworks, be it to explain why and how consumers react to sales promotions or to understand when companies should promote This article exposes the specificity of each research tradition, its principal results and the most promising areas for future research