Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
April 24, 2009Quality Assurance in Education

Comparing alternative instruments to measure service quality in higher education

View Full Paper
Ask AI
Bookmark
Share

Authors

ABAna BrochadoUniversidade Aberta

Discussion

Loading...

Member takes

Overview

Key Points

Key points are not available for this paper at this time.

Cite This Study

Ana Brochado (2009) studied this question.

synapsesocial.com/papers/6a1c6870ecffbcc5fca14bfbhttps://doi.org/10.1108/09684880910951381
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Quest for excellence in business education: a study of student impressions of service quality2004 · 185 citations
  2. 2Marketing Research: An Applied Orientation1994 · 7,125 citations
  3. 3Managing service quality in HE: is SERVQUAL the answer? Part 11996 · 197 citations
  4. 4A performance indicator of teaching quality in higher education: The Course Experience Questionnaire1991 · 1,301 citations
  5. 5Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence1988 · 12,701 citations