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The aim of the paper is to analyze the dynamics that arise in Values-based Organizations when ideal quality deteriorates. On the basis of Hirschman's “exit and voice” model, we analyze the mechanism that encourage the best subjects, the ones intrinsically motivated who care most about the mission and ideal quality of the organization, to leave the organization if their voice is ignored. By combining Hirschman's and a “critical mass” model, we show the possible cumulative effects caused by the “exit” of the intrinsically motivated members, which can bring the organization into a deterioration process.
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Bruni et al. (2009) studied this question.
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