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Over the last decade the quantity and scope of global disasters has grown tremendously. Recognizing the importance of disaster management in the tourism industry, a number of crisis management frameworks have been proposed and developed to guide policies. None of these models captures the majority of variables in a tourism context relating to disasters. Thus, the purpose of this article is to propose a framework for understanding the impacts of disasters within a destination context. The proposed framework will provide a holistic overview of the actors, phases of the disaster, and the impacts to the community as a result of the disaster. The goal is to create a framework that can guide policy formulation, planning, and organization driven by impacts to the destination.
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Lori Pennington‐Gray (2014) studied this question.
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