Perceptions of Cultural Inclusion: A Study of the Work-Family Interface for Maori Employees Within New Zealand

Creating a work environment that is inclusive towards diverse cultures is beneficial to employees and organizations. The present study tests the effects of Perceived Cultural Inclusion (PCI) on work-family related outcomes on a sample of Maori N=349 (the indigenous people of New Zealand) employees. Because of the strong links between inclusion and Perceived Organizational Support (POS), PCI has been based on POS; and a direct effects model revealed that PCI was directly related to POS and work-family related outcomes (conflict, enrichment and balance). However, testing different models (direct effects only, partial mediation and full mediation) indicated that a partial mediation model was superior. PCI’s ability to predict POS and also to predict enrichment in both directions (work-family and family-work), and POS’s ability to predict work-family conflict and enrichment, highlights the importance of PCI to enrichment. In addition, the final model revealed that work-family conflict and both directions of enrichment predicted work-life balance. These results emphasize the importance of cultural inclusion to the work-family interface for Maori employees, and the interpretations of, and implications for these findings are discussed in this paper.