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April 21, 2004New England Journal of Medicine

Electrons in Flight — E-Mail between Doctors and Patients

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Authors

TDTom DelbancoGroup Health CooperativeDSDaniel Z. SandsBeth Israel Deaconess Medical Center

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Implication

Qualitative exploration of email's impact on doctor-patient communication, suggesting improved understanding and convenience.

Key Points

  • The aim is to explore how email improves communication between doctors and patients, enhancing understanding and convenience.
  • Qualitative analysis of patient experiences with email communication in healthcare settings.
  • Interviews with patients regarding their preferences and feelings about using email for health inquiries.
  • Patients reported greater mental space for addressing health issues through email communication.
  • Improved relationships between doctors and patients were noted, allowing for better understanding of evolving health circumstances.

Cite This Study

Delbanco et al. (2004) studied this question.

synapsesocial.com/papers/6a1d8aba33e2df9c962fadffhttps://doi.org/10.1056/nejmp038209
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Also Consider

Synapse has enriched 4 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Guidelines for the Clinical Use of Electronic Mail with Patients1998 · 428 citations
  2. 2Maintaining the Confidentiality of Medical Records Shared over the Internet and the World Wide Web1997 · 109 citations
  3. 3Healthcare in a land called PeoplePower: nothing about me without me2001 · 179 citations
  4. 4Smart cards—the key to trustworthy health information systems1997 · 33 citations